Hong Kong residents in the US who need assistance can contact the Hong Kong Economic and Trade Offices in Washington, New York or San Francisco. For urgent assistance outside office hours, Hong Kong residents abroad can call the Assistance to Hong Kong Residents Unit 24-hour hotline at (852) 1868. In the event that Hong Kong residents who need assistance are not able to call the hotline due to the service settings of their telecommunication services operators or other reasons, they may try adding “0000” after entering “1868”.
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