Hong Kong Economic and Trade Office, USA
Hong Kong
News Release

Government to resume normal public services


For more information, please contact

Melissa Ng in New York City: (212) 752 3320
Wing Yan Tong in San Francisco: (415) 835 9315

Daniel McAtee in Washington, D.C.: (202) 238 6360

September 10, 2020 - In view of the latest developments of the epidemic situation, a Hong Kong Special Administrative Region Government spokesman announced today that government departments will fully resume normal public services from September 15 subject to the implementation of targeted measures to reduce social contact and the application of infection control measures.

            “The epidemic situation has stabilized this month. Taking into account the needs for the functioning of society, government departments will resume normal public services,” the spokesman said.

            “As individual bureaux and departments may require more time to carry out necessary manpower deployment and procure supplies and need to comply with the anti-epidemic regulations, some of their services may be resumed at a later time. They will make announcements of their latest service arrangements separately,” the spokesman said.

            “In view of the need to reduce flows of people and social contact, bureaux and departments will continue to implement targeted measures while resuming public services, such as introducing flexible working hours to reduce the need for staff to use public transport during peak hours, using video conferencing instead of holding face-to-face meetings where possible, and keeping physical distance or installing physical partitioning among staff and between staff and clients. As there may be a higher demand for various public services at the beginning of service resumption, the waiting time for public services may be lengthened, or a longer time may be needed for the processing of applications. We appeal for the understanding of members of the public.”

            The spokesman appealed to the public to continue to use alternative means, such as the post, drop-in boxes or online channels, to receive the services they need. Meanwhile, if members of the public have to visit government buildings or offices, they should wear surgical masks at all times and comply with the infection control measures implemented by the relevant departments including temperature checks and crowd control arrangements.

2021 © | Important notices       Privacy policy      Accessibility                                                                                                                                                    Last Revision Date: January 5, 2021


Web For All W3C Web Accessibility initiative    
This website adopts web accessibility design and conforms to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standard. Should you have any enquiries or comments on its accessibility, please contact us by phone or email.